Ring Ritual – Privacy Policy

At Ring Ritual, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase a ring, create an account, or contact our customer support team.

By using our website, you agree to the practices described in this policy.

🔐 Information We Collect

🧾 Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction details
• Ring size and product preferences
• Payment information processed through third-party payment providers

Ring Ritual does not store your complete credit or debit card details.

🌐 Usage Information

Certain information may be collected automatically when you browse our website, including:

• Pages and products viewed
• Time spent on the website
• Click and browsing activity
• Products added to your cart
• Device type
• Browser type
• Operating system
• IP address
• Referring website or traffic source

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Support essential website functions
• Save your shopping cart and preferences
• Remember login details where applicable
• Improve your shopping experience
• Review website traffic and performance
• Understand how visitors use our website
• Show relevant advertising where consent has been provided

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

💡 How We Use Your Information

We may use your personal information to:

• Process and deliver your Ring Ritual orders
• Confirm and verify payments
• Send order confirmations and shipping updates
• Provide delivery notifications
• Respond to customer questions and support requests
• Process returns, exchanges, cancellations, and refunds
• Help prevent fraudulent or unauthorized transactions
• Improve our rings, jewelry collections, and website
• Maintain order, financial, and customer-service records
• Meet legal, accounting, tax, and regulatory requirements
• Send new collection updates, restock notices, and promotional offers with your consent

🔒 Data Security

We use reasonable technical, administrative, and organizational measures to protect your personal information.

Where applicable:

• Information is protected through secure systems and encryption
• Payments are handled by PCI-compliant payment providers
• Access to customer information is limited to authorized parties
• Personal information is kept only for as long as reasonably necessary

We do not sell or rent your personal information.

No website or electronic transmission can be guaranteed to be completely secure, although we take reasonable steps to protect the information we hold.

🤝 Sharing Information with Trusted Third Parties

We may share limited personal information with third parties when needed to operate our business and complete your order.

These parties may include:

• Payment providers such as Stripe, PayPal, or other available processors
• Shipping, courier, and logistics providers
• Warehousing and fulfilment partners
• Website hosting and e-commerce platforms
• Email and communication service providers
• Customer support systems
• Website analytics providers
• Review platforms when you choose to participate
• Legal, regulatory, or government authorities when required by law

These providers are expected to use your information only for the services they provide and to follow applicable privacy and data-protection requirements.

🧾 Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request a copy of the information we hold about you
• Correct inaccurate or incomplete information
• Request deletion where legally permitted
• Restrict or object to certain uses of your information
• Withdraw marketing consent
• Unsubscribe from promotional emails
• Manage cookies through your browser settings
• Ask how your information is collected, used, or shared

Some records may need to be retained for legal, tax, accounting, fraud-prevention, or transaction purposes.

📨 Communication Storage

Messages sent through our website, email, contact forms, or customer support channels may be stored securely to:

• Respond to your questions
• Provide customer support
• Maintain records of orders and requests
• Resolve complaints or disputes
• Improve our products and services
• Meet legal or regulatory requirements

Customer communications are treated as confidential and accessed only when needed.

📢 Marketing Communications

With your consent, we may send communications regarding:

• New ring collections
• Restocked designs and sizes
• Special offers
• Gift ideas
• Ring Ritual news and updates

You may unsubscribe at any time through the unsubscribe link included in our promotional emails.

You may still receive service-related messages such as payment confirmations, order updates, return information, and delivery notifications.

👶 Children’s Privacy

Our website is not intended for children who are not legally permitted to make online purchases.

We do not knowingly collect personal information from children without appropriate permission from a parent or guardian.

Please contact us if you believe a child has provided personal information through our website.

🌍 International Data Transfers

Some service providers may operate outside your country.

Where personal information is transferred internationally, we take reasonable steps to ensure it is handled under applicable privacy and data-protection requirements.

🗃️ Data Retention

We retain personal information only for as long as needed to:

• Complete and deliver orders
• Provide customer support
• Process returns and refunds
• Maintain financial and transaction records
• Resolve disputes
• Prevent fraud
• Meet legal, accounting, tax, and regulatory obligations

When information is no longer required, it may be securely deleted or anonymized.

🔗 Third-Party Links

Our website may contain links to third-party websites or services.

Ring Ritual is not responsible for the privacy practices, security, or content of those websites. We recommend reviewing their privacy policies before providing personal information.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

• Legal or regulatory changes
• Changes to our services
• Updates to our business practices
• Technology or platform changes
• Changes in how information is collected or used

The latest version will be published on this page.

💬 Contact Us

For questions, concerns, or requests regarding your privacy or personal information, please contact us through our Contact Us page.

At Ring Ritual, we are committed to keeping your shopping experience secure, clear, and trustworthy.